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Does Excel have trouble querying the website? Print
Typically, this kind of message appears due to a lost Internet connection. If you are connected wirelessly, try plugging your computer into the router with a cable. If this works, stay connected until you have finished uploading your decisions.

If your machine uses a firewall, locate the firewall program and adjust the settings to permit Excel® to communicate with the web.

An extreme solution sometimes involves reinstalling Excel®. Some of the features will function properly if a complete Excel® install is performed.
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