Inbox Simulations

Assess & Develop Soft Skills, Experientially

CapsimInbox is a simulation-based assessment platform that uses an email environment to immerse learners in authentic, day-on-the-job situations and assess critical business skills.


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What you can do with CapsimInbox

Experiential learning, simplified

Get the benefits of experiential learning without the hassle. Inbox simulations are intuitive, self-directed, and authentic to the workplace.

  • Each simulation uses a familiar email environment to immerse learners in real-world situations.
  • Administrators can easily deploy and manage simulations from a central dashboard.
  • Learners can access inbox simulations anytime, anywhere, and from any web browser.

Measure what matters

Finally, an easy and accurate way to assess the most in-demand skills that make or break quality job candidates, employees, and leaders.

  • Inbox simulations are validated as one of the best predictors of job performance.
  • Objectively evaluate an individual's ability to apply knowledge in a real-world context.

Kickstart meaningful development

Give learners the tools and insight to effectively navigate their developmental journey with immediate, personalized feedback.

  • Performance-based skills data helps participants build their self-awareness by identifying strengths and weaknesses.
  • Developmental tactics provide actionable feedback to improve in areas of weakness.
  • An Individual Development Plan builder provides a step-by-step framework to lay out the blueprint for growth.

Build an inbox sim, code-free

If you can write an email, you can build an inbox simulation. Our no-code authoring tool provides an intuitive and quick way to turn real stories and situations into immersive experiences that measure and develop essential skills.

How to get started with CapsimInbox

Ready-to-Use Inbox Simulations

Hit the ground running by choosing from our growing library of valid, peer-reviewed inbox simulations covering a wide range of business topics and skills.

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Build an inbox simulation, code-free

Turn real-world experience and expertise into immersive inbox simulations with our no-code authoring tool. It's as easy as writing an email.



Provide performance-based feedback, immediately

Meaningful development starts with accurate self-awareness. CapsimInbox generates personalized and actionable feedback to every learner–helping them uncover strengths, weaknesses, and a path for development.

Key Features

Self-assessment – participants rate their perceived skill levels before the simulation experience.

Skill-gap analysis – participants see their self-assessment compared to their performance in the simulation.

Developmental tactics – participants receive actionable insights to improve each skill assessed.

Individual development plan – guides participants through the creation of SMART goals and actionable next steps.


Some of the ways to use Capsiminbox

Knowledge Checks

Turn dry follow-up questions into interactive and practical exercises.

Pre/Post Assessment

Assess how well your course or program meets your learning objectives

Hiring & Selection

Learn if job candidates are a good fit before you hire them.

Certification Courses

Feel confident certified individuals can perform a real-world setting.

Interactive Cases

Turn static case studies into interactive experiences in a real-world context.

Skill Gap Analysis

Uncover the critical skill gaps keeping your learners from reaching their potential.

Bring meaningful learning everywhere, easily.

Give your learners a fun, practical, and bit-sized experience anywhere, anytime with virtually no administrative burden. CapsimInbox microsimulations are entirely self-directed and WCAG 2.0 AA ADA compliant.

See why educators choose CapsimInbox

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This tool is highly innovative and would benefit any organization. I have recently seen corporations begging for this type of soft skill development, and for college students to be able to learn these skills, it breaks the mold for business curriculums.

Dr. Cynthia D. Miller

Instructional Technology Facilitator

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I found this product to be interesting and a creative way to simulate the work environment. It is extremely important for students to develop the soft skills that employers want and this product offers the opportunity for users to practice and evaluate these skills through answering a series of emails. The self-assessment helps them pinpoint the areas that need additional work.

Adele Weiner, Ph.D., L.C.S.W.


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Overall, I think the product offers a lot of customization, flexibility, and innovation. The learning experiences are truly authentic to the workplace for users and professors or administrators could use the tool to create a module that is reflective of the soft skills needed for employment.

Dr. Kathryn Nieves-Licwinko

Educational Technology Consultant

Awards & Recognition