Authoring Platform Update 1.5: Timing Updates
December 07, 2020
Clarity on Timing
Authored emails and IMs will display at the start of the Inbox unless otherwise specified. You’ll now find that the top of the Email Settings panel is titled Schedule and is accompanied by an explanation on what will trigger your content to display. In the case the email or instant message is tied to a response, authors will now see the following message:
Refined Time Delays
In some cases, responses might lead to the same follow-up message but in different periods of time. We’ve restructured timing in a way that allows you to set different delays for the same emails or IMs.
As always, feel free to reach out to our team at firstname.lastname@example.org with any questions that you might have!