Authoring Platform Update 1.5: Timing Updates

Post by Capsim
December 7, 2020
Authoring Platform Update 1.5: Timing Updates

December 07, 2020

Clarity on Timing

Authored emails and IMs will display at the start of the Inbox unless otherwise specified. You’ll now find that the top of the Email Settings panel is titled Schedule and is accompanied by an explanation on what will trigger your content to display. In the case the email or instant message is tied to a response, authors will now see the following message:

Refined Time Delays

In some cases, responses might lead to the same follow-up message but in different periods of time. We’ve restructured timing in a way that allows you to set different delays for the same emails or IMs.

Additional Support

As always, feel free to reach out to our team at with any questions that you might have!

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