Reach HR Reduces Time-To-Hire by Over 50% With Capsim

Case Study – Reach

Reach HR, specialists in Consulting and Digital Solutions in Human Talent and Organizational Development, was looking for a different way to assess skills during the hiring process and improve the candidate experience. 

Key Points 
  • Reach HR works hand-in-hand with its clients to build an ideal profile for positions they’re trying to fill and assess candidates to see who matches the description. It can be a time and resource-intensive process. 
  • The company wanted to find a way to evaluate a combination of competencies and skillsets applicable for the positions. When Reach HR discovered CapsimInbox, the company realized it was the perfect tool to measure the desired skillsets with a high level of validity in context candidates are familiar with–an email inbox.
  • With CapsimInbox, Reach HR clients experienced real-life work situations in a real-world context. The inbox simulation also helps identify strengths and weaknesses in critical behavioral skills like leadership, problem-solving, and communication.
  • Implementing the inbox simulation reduced Reach HR's face-to-face evaluations and recruitment process, which included a large volume of logistical, communication, and coordination work.
  • Reach HR was able to effectively screen candidates to ensure those who got interviews possessed the necessary skills, reducing time-to-hire by as much more than 50%.

With the average cost per hire racking in at $4,129 and taking an average of three-to-four weeks, it’s safe to say the time and resources are a considerable investment for applicants and employees. 

But it doesn’t have to be that way. This is the story of how one company integrated CapsimInbox into their hiring approach to save more than four hours per applicant in the hiring process. 

If you’re wary of wasting valuable resources on drawn-out hiring processes, you’ll want to see the rest. 




Reach HR uses CapsimInbox to help cut their client's time-to-hire down by more than 50% by building inbox simulations tailored to a role's specific skill set. After the applicant's experience, Reach HR uses the results to determine who gets an interview. 

CapsimInbox helps companies streamline their hiring approach to unlock a company's biggest asset: its people. 

Discover the products Reach HR uses to build a fully capable workforce.

CapsimInbox: Engage, measure, and develop your learners with real-world experiences recreated in an immersive, day-in-the-life email simulation.

Inbox Simulations

CapsimInbox is an award-winning, simulation-based assessment platform that uses the familiarity and flexibility of email to reinforce learning and objectively evaluate critical business skills in a real-world environment.

Learn more about inbox simulations >>